Is Stainlessme jewelry stainless?

Yes, all my jewelry is stainless, which means that you can use it every day without it becoming discolored

How long will it take to get my orders?

It depends on where you are. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Tip: Order in time so you can get your package when you need it.

How do I know my ring size?

Don't worry, we have a size chart on our website if you scroll to the bottom and click on "Ring size", if that does not help I have posted an instagram story where you can see your size.

How do I clean my jewelry?

To keep your jewelery in good condition, you should clean it in lukewarm water and mild detergent. Wipe them immediately after cleaning with a soft cloth and be extra careful if the jewelry has stones. Clean only when necessary.

Shipping policy

Disclaimer for Lost Packages:
We at Stainlessme always strive to offer our customers a smooth and reliable delivery experience. However, despite our best efforts, situations beyond our control may arise that affect the delivery of your package. To clarify our terms and limitations of liability, we have prepared the following delivery policy.

Lost Package Liability:
Stainlessme disclaims responsibility for lost packages after the products have left our warehouse and been handed over to the carrier.

Transfer of Responsibility:
Once the item has been posted and handed over to the carrier or postal service, responsibility for the item passes from Stainlessme to the consumer by law.

Contact with the Carrier:
In case of any questions or problems with the delivery, we urge the consumer to immediately contact the carrier to resolve the matter. Contact your local shipping company and double check. Stainlessme will cooperate with the carrier to facilitate this procedure.

Tracking and Confirmation:
We strongly recommend that you use the provided tracking information to follow your package in real time and confirm the delivery as soon as it reaches you. If it is the case that you did not receive your tracking link, contact us as soon as possible and we will solve it as soon as we see your message.

Customer responsibility for Incorrect Address:
The customer is responsible for providing the correct delivery address. Stainlessme is not responsible for deliveries to incorrect or incomplete addresses provided by the customer. This is important as the transport must know exactly where your package should be delivered. No extra writing in the address, nicknames, etc. should be included.

Complaints and Refunds:
In the event of a lost package, we will cooperate with the carrier to resolve the matter. The customer may apply for any compensation offered by the carrier, but Stainlessme cannot guarantee or accept responsibility for such compensation.
By continuing to complete an order with Stainlessme, you accept and agree to the above terms of our delivery policy. We encourage our customers to carefully read and understand these terms before completing an order.

Thank you for choosing Stainlessme. We always strive to offer you the best possible service. For further questions or clarifications, please contact our customer service.

Sincerely, Stainlessme

Official.stainlessme@gmail.com

Fruruvägen 8

31160 Ullared